Northwest Federal Credit Union
Northwest Federal Credit Union in Ashburn stands out for its exceptional personalized service, particularly in specialized financial solutions. Whether assisting with car refinancing or setting up trust accounts, their team demonstrates professionalism and expertise, ensuring tailored support. The credit union’s approach fosters trust, making complex processes feel accessible and stress-free.
Known for its friendly and welcoming atmosphere, the branch excels in creating a comfortable experience for all members, including families. Staff members like Franklin and Francis are frequently praised for their attentive guidance, blending efficiency with warmth. This dedication extends to notary services and youth-focused accounts, reinforcing NFCU’s commitment to member satisfaction.
Features and services of Northwest Federal Credit Union
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Northwest Federal Credit Union is in position 6 out of 10 in banks in Ashburn
Customer Reviews
Northwest Federal Credit Union has a rating of 4.8 out of 5 based on over 52 reviews on Google
would like to sincerely thank Ms. Shamsia Ali. She was extremely helpful throughout my car refinance process and did an excellent job securing a very good and competitive rate for me. Her professionalism, quick response, and dedicated support made the entire process smooth and stress-free. I truly appreciate all her efforts and assistance. I highly recommend her to anyone looking for car refinancing services. She is trustworthy, efficient, and very supportive. Thank you very much! 🌟
Franklin and Jayden did a great job taking care of me and helping me set up a trust account for my parents. Well done. I’m looking forward to what comes next.
Franklin was wonderful and we'd highly recommend him if you need to get anything notarized! Everyone at the branch was so kind.
For some reason, bank transactions always makes me anxious. NFCU proves it wrong. Every time I visit this location, it's always a great experience. In fact, I'm coming back soon to open Youth Accounts so my daughters would not feel intimidated with banks thr way I do. Francis was a great help yesterday. How he made my solo trip to the bank felt like a casual conversation with a friend. Way to go, NFCU!
Franklin was excellent at the teller line at the One Loudoun location. He provided superb customer service and information.
Information about Northwest Federal Credit Union
Address
Northwest Federal Credit Union is located at 20400 Exchange St, Ashburn, VA 20147, United States
Phone
The phone number of Northwest Federal Credit Union is +1 703-709-8900
Website
The website of Northwest Federal Credit Union is: nwfcu.org/branch/one-loudoun-branch
Business Hours
Monday: 09:00–17:00
Tuesday: 09:00–17:00
Wednesday: 09:00–17:00
Thursday: 09:00–17:00
Friday: 09:00–18:00
Saturday: 09:00–13:00
Sunday: Closed
