Best fertility clinics in Ashburn: find options near you

The worst experience there…. The medicine that they prescribed for to treat recurrent UTI infections has many BAD side effects, I got all of them and I was very sick…. I call on Monday, Tuesday, they have never returned my phone calls, when finally they respond, was the NURSE, she was laughing with people on her backside and did not paid attention to my concerns and painful status, then she continued laughing and said they will call me back….. NEVER HAPPENED!!! I had to go to the office o Wednesday….and the receptionist was very rude with me, she wanted to give me anew appointment with the Dr to discuss the side effects of the medicine named Methenamine HIPP 1 mg, horrible side effects….make me sick and vomiting the whole time… Also an Estradiol Vaginal Cream that, one of the sides effects, is to produce cancer…. No one cares in that office and no one told about the serious side effects of the medicine, I will never come back….

On June 2, 2026, I had a less than satisfactory experience. The organization of this establishment appears to be lacking. I attempted to contact the staff to request that my orders be sent to the Rayus imaging facility, where they typically refer their patients for ultrasounds and other procedures. Unfortunately, I had left my orders at home. I called Potomac Urology and was placed on hold for over an hour. I ultimately had to reschedule my appointment because my call was never answered. I even sent an email, and as of today, I have yet to receive a response. I tried to reschedule my procedure with Dr. Desai at an alternative location, but there is only one contact number available, which is the same number that kept me on hold for over an hour. Furthermore, my name is misspelled in their records and on my portal, a mistake I brought to their attention three weeks ago. During my consultation, the office was extremely crowded. I will be seeking a different urologist.

Dr. Singh was exceptional. He was professional, courteous, friendly and extremely competent. He displayed great interpersonal skills and explained everything clearly. Dr. Singh carefully listened to my concerns and effectively addressed every question. He created an atmosphere of trust and compassion. He had a strong commitment to patient comfort and satisfaction. He consistently displayed positive attitudes and excellent "bed side" manners making me feel at ease. The entire team at Potomac Urology and the Sentara Surgery Center were really great and I highly recommend them to provide outstanding medical care. A special thank you to PA Stella who started my journey with Potomac Urology. She endured my uncooperative attitude at first but succeeded in saving my kidneys and getting me to the stellar care I needed!!!

I’ve had a horrible experience with these people. They never answer the phone no one is ever available. I’m still trying to figure out things when it should be the medical staff advocating for my mother’s health. She needs a procedure done and apparently no one have the time to schedule or even talk about the next steps. I keep getting told i’m going to get a call from a provider and still nothing literally crickets… it’s very frustrating when a medical providers are unorganized.

The doctors here are good. The way the office is run is awful. They change your appointment around and when you do get in you have to wait in a very small and stuffy waiting room which can fill up fast. Some people have to even wait out in the hall. And they have you fill out electronic check in 2 times. Right now its standing room only at 10am. Crazy, plan to wait at least an hour.

STAY AWAY. I've had a horrible experience. Staff is unorganized, unfriendly and overall incompetent. I can't imagine they will be in business for long. I enjoyed my initial consult with Dr. Sacks but after my payment went through its been nothing but inconsistent and contradicting communication. I called and emailed many times to get direction on what medication to take and when, the response from Imani (the office manager) was rude and inconsistent with what the Dr. had said in-person. I was promised a refund, yet I am still following up and fighting for it. The CFA staff has no integrity or respect for their patients, please BE AWARE! For the women that have experienced CFA already- I urge you to submit complaints with the BBB, DOH and contact the DC Medical Board and Council. We can't let this continue.

Columbia Fertility associates changed my life. Their principal, Dr. Preston Sacks, took me in as a much older double donor IVF patient, where other clinics declined me outright because of my age; largely because, I imagine , they don’t want to risk older patients lowering their success rate averages. One major clinic also rejected me because I was single and they wanted their babies to have a biological connection to at least one parent, which frankly felt like a form of medical discrimination to me. Somehow, Columbia Fertility made it feel almost as easy as routine medical treatment instead of something difficult and specialized. I gave birth to a healthy, beautiful , full-term baby and I really don’t think it would’ve happened without Columbia Fertility and especially Dr. Sacks. If anyone is having fertility difficulty at other clinics or is being rejected at clinics, don’t wait, talk to Dr. Sacks. He changed my life. The only thing I would definitely change from my experience is much better communication from the front office and patient coordination staff. The coordinating with the staff was very often difficult but frankly I have experienced that at every single medical office I’ve ever gone to in my life. It definitely never became a dealbreaker, and for me getting the outcome that I wanted was far more important than having a perfectly smooth Office experience.

This place is a nightmare to work with. Totally uncommunicative, operational mistakes, bare minimum patient education or efforts to explain interventions and successes or lack thereof, appointments never ever starting on time, monitoring that lasts all day. We switched to SGF and I feel like I’m at a fertility concierge in comparison to the utter chaos of this clinic. If you are using insurance and/or require anything more than the bare minimum of care, DO NOT GO HERE. The administrative lift of the fertility process is already hefty, but it can be so much easier and less stressful than these people force it to be.

DO NOT GO HERE! I got the PRP treatment. Went in with regular cycles and I haven’t had a regular cycle since. I came from another clinic and after 3 appointments and a PRP treatment I was told I "wasn’t a patient". I received zero treatment plan after the surgery. Zero guidance on my next cycle. The surgery process itself felt like a factory. After two egg retrievals at CCRM, I can tell you that my experience at CFA was a nightmare. Go elsewhere.

Warning to all—don’t agree to ANY testing (blood work, ultrasound) unless you know the cost and are prepared to pay out of pocket. I ended up on the hook for $1000+ after insurance denied the testing recommended here (months later). CFA should’ve given me some kind of warning or estimate, but nope. Especially bc 99.9% of plans don’t cover this type of testing for my situation—something I had no idea about but should be basic knowledge for this business. Never would’ve taken these tests if I had that info. I feel so frustrated and let down.

Whoever was the receptionist that helped me this morning in getting my records uploaded to the patient portal thank you! I know it was last minute and I really appreciate it 🙂

I have never had a more bizarre, horrible, and inexcusably unprofessional experience with a medical office in my life than I had with CFA. After an initial consult call, Dr. Sacks requested several pre-treatment tests, which for some unknown reason he would not order himself and attempted to pass off to my OBGYN. Communication during this time was horrendous. Dr. Sacks would only respond to questions via email, and sometimes weeks (or more) went by before getting any kind of response. He refused to order the genetic carrier screening that HE required – again, he attempted to pass this off to my other providers and even had the audacity to argue with me when I explained that those providers (reasonably) would not order tests on his behalf. Eventually, after months of back and forth, he vaguely mentioned having a testing kit sent to my home a few times but then completely stopped responding after numerous attempts to follow up. We quite literally stopped receiving any kind of response from CFA at all. All in all, we wasted months of our time trying to receive treatment at CFA. And, as anyone involved in a fertility journey knows, time is of the essence. We have since moved on to Shady Grove and were able to complete all of our testing within A WEEK. We spent nearly 6 months going back and forth with CFA trying to accomplish what Shady Grove accomplished in a week – unbelievable. I STRONGLY recommend avoiding CFA at all costs. Shady Grove has been wonderful so far – warm and friendly staff, excellent communication and education, and they keep things moving along. Please don’t waste your time with CFA as we did! And if anyone from CFA or Dr. Sacks actually still reads these reviews, please know that your clinic is a disgrace to the reproductive health community. Every other medical provider I have spoken to about my experience has been appalled. Dr. Sacks needs to retire if he doesn’t want to do his job, and the entire clinic needs a massive overhaul of their procedures.

I had an excellent experience with Fairfax throughout the entire process. Their catalog is very extensive, and the amount of information they provide about each donor really gave me peace of mind and confidence. My gynecologist even said it was the most complete genetic report he had ever seen. Once I made the purchase, the communication was outstanding. Nadia Vera reached out to me right away, and even though I wasn’t always able to reply immediately, she was always available to answer all my questions. She explained everything clearly and was extremely helpful with the shipping process. I completely recommend Fairfax to anyone who is looking for a sperm bank.

We had a really great experience with Fairfax Cryobank and just wanted to share for anyone else going through this process. The first thing we noticed was the selection—especially for African American donors. There were way more options than we expected, which was honestly such a relief. The donor profiles were also super detailed, with tons of information that made it a lot easier to feel confident in our decision. But what really made everything stand out was the customer service. Nekia helped us, and she was amazing. She was so patient, explained everything clearly, and never once made us feel like we were asking too many questions (and trust me, we had a LOT). She even stayed on the phone with us past closing time just to help us finish everything and make sure we were comfortable with our purchase. That meant so much to us and really shows how much she cares about what she does. Overall, such a positive experience.

I had the absolute pleasure of working with Gabby Diaz. She made my process so smooth, so comforting, so easy. She was so knowledgeable, very reassuring, and on point! She’s an absolute asset to the team. Gabby, thank you for your kindness and for making a nervous call seem so smooth and loving. I appreciate you! Keep working hard! You blessed me and I know you will continue to bless others!

I highly recommend Fairfax Cryobank. Working with Nadia Vera was truly a wonderful experience. She was attentive, responsive, and always quick to follow up, whether by email or phone, which made the entire process feel smooth and reassuring. Nadia is incredibly knowledgeable and consistently went above and beyond to support us. Her professionalism, combined with her genuine care, made us feel comfortable and at ease every step of the way. We’re very grateful for her guidance and couldn’t have asked for a better experience.

We have had an incredible experience from start to (not quite finished) now! We worked with Hilcia who spend an hour on the phone with us to ensure we understood what we were getting, making sure we had the best deals, and helping us make the best decisions for our family. She was very kind and warm and put us at ease throughout the process. We highly recommend using this Cryobank for their amazing customer service.

Nadia was incredibly helpful and kind throughout the process of shipping our vials. She made everything smooth and stress-free, answering all our questions and making sure everything arrived on time. The rest of the team was also very professional and supportive. We’re really grateful for their excellent service

My experience with Fairfax was exemplary. Sonia Medina was so helpful and she went above and beyond and ensure all my questions and concerns were answered and she has the best dispositions and very professional. I had a very profound experience. Thank you Sonia

Cindy is absolutely wonderful and made me feel comfortable during my visit. She listened to my story and had options for me to consider. She did a great job explaining things to me in a way I could understand. I left feeling like someone finally cares and understands and wants to see me be in good health.

Cindy is an exceptional physician who truly goes above and beyond for her patients. Her compassionate approach and attentive listening make every visit a positive experience. She takes the time to explain medical concerns clearly and involves you in the decision-making process, ensuring you feel informed and at ease. It's evident that she cares deeply about her patients' health and wellbeing. I highly recommend her to anyone looking for a dedicated and caring doctor.

I’ve been seeing Cynthia Yew now for several years. She’s excellent. I love that she’s open to multiple ways of treatment. I also love that she takes the time to listen and to offer solutions to help.

I am so thrilled to have been referred to Sterling Wellness under the care of Cynthia Yew. For the last couple of years I have not been feeling well and felt that none of my doctors were willing to figure it out. I feel Cynthia Yew is like a detective and not willing to leave any stone unturned nor will stop until I am functional again. Wish more doctors had her approach to medicine.

Long-standing patient here. Cynthia and the team are awesome. They prioritize patient wellness, focused as much on prevention as on illness and fixing issues after they appear. It is a refreshing change, with a provider and team who are invested in the whole individual, who take the time to listen, and who respect their patient's health views and concerns. Definitely recommend to all.

I had a wonderful experience with Chase K. from the moment I walked in she was kind, welcoming and helpful. She went above and beyond to make sure I was taken care of. Shady Grove is lucky to have her representing them at the front desk! Highly recommend!!

It was my husband and I first visit to Shady Grove Fertility today and my husband and I were so nervous when we went to the receptionist, her name was Valerie. Valerie was so friendly and helpful. She made us feel so comfortable talking to her. Awesome staff!

5 stars only for Jaslyn. She has always been supportive with the appointment slots. You know its so hard to get a slot when there is something critical going on. She is the most patient friendly person I’ve seen at SGF. I struggled for almost a month to book a F/up appt after my procedure. She did her best to prioritize my need.

SG provides great quality services and we are happy with the outcome. The front desk folks at the Rockville location are very friendly, and professional. Kudos to Maria M, as she potentially answered to all of our questions and helped us.

Not sure that I can adequately express how impressed I was after my first experience with this clinic.. Came in for Tese procedure and egg retrieval. Coordination was next level! Every single member of the staff that my wife and I came in contact with were extremely knowledgeable, helpful, and willing to go above and beyond. We've had a nightmare experience with another clinic, and these Shady Grove folks moved like a well oiled machine! Each interaction with staff was saturated in purpose and deliberate strategy as execution unfolds and these folks form like Voltron! My wife and I were extremely impressed and walked away from our experience in Rockville with an unshakable feeling of security in the fact that we were firmly in the grip of greatness. Kudos to the company and staff! I'm ecstatic that we fell into the hands of what appears to be some of the best this industry has to offer! 💪😎

I’m glad everything went well. SGF did a great job throughout the treatment process with kind words of encouragement. My husband and I are now glad to have our little princess at home with us. Spent time to thanks God for everything.

Lora (I hope I spelled it right), is awesome! She's like a ray of sunshine that comes to you as you nervously wait. She comes and get you on her rollator, but she is as agile and full of energy as anyone else, if not more, and you'll never hear her complain. She is great! And the entire team is great! I am fortunate to be in this journey with this amount of support. Apologies as I cant remember the names of my dream team today. S/O to Amanda F too for always being in my support side and in my cheering team. Always responding to my many portal messages.. thank you. I am grateful for everything! 🙏🙏🙏

I find it difficult to review this practice because most of the providers are truly wonderful, especially Koko, Dr. Justice, and Dr. Duggal. They are compassionate, knowledgeable, and provide excellent care, which is why I would still recommend them. Unfortunately, my three star rating reflects how the practice is managed. The front desk often gives the impression that socializing takes priority over patients and there seems to be a lack of attentiveness and professionalism. It can also be extremely difficult to reach the office by phone, and responses to messages through the patient portal are often significantly delayed. I genuinely believe this practice has excellent providers, but the administrative side needs considerable improvement. If you can tolerate a chaotic and disorganized office experience, I would recommend the providers. However, if communication, organization, and responsiveness are important to you, you may want to consider other options.

I cannot recommend Dr. Paul Tyan enough. From my very first appointment, he immediately put me at ease. He took the time to draw a picture and explain exactly what a dermoid cyst was, where it was located, and what was happening inside my ovary. My surgery and recovery have gone exactly as he said they would. After the procedure, he personally came out to speak with my parents, explained how everything went, and even showed them pictures from the surgery. That level of care and communication meant so much to my family. Looking back on the past few months, I feel incredibly lucky to have had Dr. Tyan as my surgeon. He is not only an exceptional physician but also a genuinely compassionate person who made one of the most stressful times of my life so much easier. Without a doubt, he will be the doctor I trust to deliver my babies one day. Thank you, Dr. Tyan, for making me feel heard, safe, and cared for every step of the way. I will always be grateful.

Andrea was absolutely wonderful! She led an incredibly informative third-trimester and childbirth preparation class that covered what to expect during labor, at the hospital, and throughout the postpartum period. With over a decade of experience as a midwife, her knowledge and expertise were evident in every part of the class. She was engaging, patient, and attentive to everyone’s questions, taking the time to ensure each concern was addressed thoroughly. Andrea presented information in a way that was easy to understand and helped ease many of the anxieties that can come with preparing for birth. After taking her class, I feel much more confident and prepared for labor, delivery, and the postpartum journey. I would highly recommend Andrea to any expectant parent looking for practical guidance, encouragement, and expert instruction. Thank you, Andrea, for helping us feel so much more ready for this exciting next chapter!

Loved my prenatal care/L&D experience with the midwives/Dr at CWC! Specifically Kowthar Sheikh-Adam ‘KoKo’, Kariann Glasgow, and Dr. Krysten Costley Had several prenatal appointments with Koko who was kind, thorough, and put me at ease with my prenatal care. I never felt rushed in our appointments and she always took the time to answer all our questions/address our concerns. Kariann guided me through the height of my induction with a calm, steady presence. She was patient, informative, and truly supportive of my choices, which made me feel confident during labor. I’m so glad she was the midwife on call that day! My induction took an unexpected turn overnight, and it was my first time meeting Dr. Krysten Costley. Despite the stressful situation, she got on my level, calmly explained everything, and reassured me she’d be with me the whole time. Her steady presence made it far more manageable. I felt safe with her in the OR, and she honored my requests. Even without prior experience with her, she was the real MVP when my birth took a major detour. 10 months of appointments at the practice and I don’t have any complaints. Front desk staff was always welcoming too. Grateful to have found this group! 10/10 recommend for your prenatal care.

I had an amazing experience with this practice and loved every midwife and nurse I met. Sonographer Amy even became my favorite person to see at each appointment. Every provider is so caring and knowledgeable and I felt safe and taken care of every step of the way. Naya delivered my first baby and I’ll forever be thankful for her and Dr. Hawa’s care.

I wish I could give this practice more stars because they deserve a 10000/5!! CWC Division 65 off Deerfield Avenue has been the best practice I could have asked for to support me throughout my first pregnancy. They are professional, kind, but more importantly, they actually seem to care about how you are feeling. The women at this practice have taken the best care of me during my first trimester so far. From my first visit with Naya Patel, who answered all of my questions professionally and empathetically on all of my concerns as a first time mom. To Dr. Braun who saw me and promptly prescribed me medicine for my morning sickness. To Angie, who has been taking great care of me through my IVs (which not to be dramatic, but the IVs have saved my life, or at least they feel like they have). To Amy, who conducted my first sonogram, and for Elise Faith who spoke with me right after about the health of my baby (it was so cool seeing my baby for the first time)! There are absolutely many other women from this practice who have taken such wonderful care of me, for example, when I came in with morning sickness and not been able to keep anything down for 36 hours, while I was waiting for my IV appointment, one of the women there let me stay in a dark room, and brought me a blanket and a pillow to keep me comfortable while I waited. I really could not have imagined a better CWD Division to switch to during my first pregnancy, and I will never be going to another OB ever again, because why would I if I found the gem of all gems! CWC Division 65, thank you so much for your empathy, care, and kindness that you have shown me throughout this journey. I am extremely appreciative of all of you

After years of quietly struggling and being told my symptoms were "routine" or something I just had to live with, meeting Dr. Hawa was a completely different experience. From our first conversation, he made me feel genuinely heard. He never minimized my symptoms or attributed them to age or gender, and he took the time to truly listen. He thoughtfully walked me through all of my options, not just the quickest or easiest path, explaining the pros and cons of each so I could make an informed decision I felt comfortable with. Leading up to the procedure, during the preoperative process, I was repeatedly told by staff across multiple departments how respected and highly regarded Dr. Hawa is. On more than one occasion, members of the preoperative and surgical teams independently expressed his level of expertise and shared that he is considered one of the best. Hearing this consistently from people who work closely with him was incredibly reassuring. The level of care, expertise, and compassion he showed throughout the entire process was exceptional. My procedure ended up being more extensive than initially anticipated, but what never changed was how safe, supported, and confident I felt in his care. Everything he explained beforehand proved true, including what to expect with recovery, and my discomfort has been very manageable so far. I am still early in recovery, but having answers at last and knowing the underlying issues were properly addressed has brought an incredible sense of relief. I am deeply grateful for Dr. Hawa and his team. Because of my experience, my sister, who has been dealing with similar symptoms, has already scheduled an appointment with him. I have complete confidence that she will be in the best hands. I cannot recommend Dr. Hawa highly enough.

I had a wonderful experience with Dr. Healy and Nurse Abbey throughout my IVF journey. Dr. Healy was incredibly supportive, kind, and compassionate during every interaction. She always took the time to listen, answer questions, and provide reassurance, which made a stressful process feel much more manageable. Her warmth and genuine care helped me feel confident and supported every step of the way. Nurse Abbey was equally amazing. She was consistently responsive, quick to answer messages, and always willing to provide reassurance whenever I had concerns or questions. Her support and attentiveness made a tremendous difference throughout treatment and helped me feel like I was never navigating the process alone. IVF can be an emotional and overwhelming experience, but thanks to Dr. Healy and Abbey, I felt cared for, informed, and supported from start to finish. I am incredibly grateful for their compassion, professionalism, and dedication to their patients.

We had a wonderful experience with Shady Grove Fertility! Dr. Chason was incredibly personable and took the time to explain everything in a way that was easy to understand for me and my Husband, which made us feel comfortable and confident throughout the process. The front office staff was always friendly, and appointments were consistently on time. A special thank you to our nurse, Haley, who kept us informed every step of the way with updates, phone calls, and scheduling. She made our journey so much less stressful. We are incredibly grateful to the entire team and highly recommend Shady Grove Fertility!

I cannot thank Dr. Mae Healy and her team enough. She is, without question, the best and most compassionate doctor I have ever had. My victories were her victories and my losses her losses. I felt completely safe in her hands, and without her, I wouldn’t have my baby girl today. I also want to thank her incredible team, Katie, her nurse, and Toby who made sure every detail was seamless. In addition, I had a great experience with the front desk staff, nurses, and phlebotomists, who were always warm and kind during a difficult process. I was unsure at first whether to use a different clinic based on some not great reviews of SGF generally, but I’m so glad I trusted my gut and went with Dr. Healy’s team. I am forever grateful to them all.

Reading all of the amazing reviews about Shady Grove Fertility in Annapolis is encouraging, but unfortunately, my experience has been very different. I had high expectations for this office, especially based on the positive feedback I had heard about Dr. Mae Healy. Sadly, my experience did not meet those expectations. It has been months, and I still have not received any communication regarding my next steps or how to move forward with my care. The lack of follow-up has been extremely frustrating and disappointing. In addition, I am still owed a refund under the office's 100% refund policy, and I have yet to receive any updates regarding that as well. I am requesting that someone from the Annapolis office contact me as soon as possible to address these outstanding issues. I would appreciate prompt communication and resolution.

I don't have the words to express accurately how grateful I am to Shady Grove and to Dr. Chason and her team specially. I am currently writing this while my 5 month old daughter is busy napping away, and it's taken me that long, because there truly aren't words or thank you-s big enough to thank the team who helped bring your baby into the world. Dr. Chason was INCREDIBLE. She's kind, compassionate, invested in your care and extremely knowledgeable and those are just the highlights. My nurse Haley, was equally amazing. I never felt like a number at Shady Grove; the team shared in my disappointments and heartaches and celebrated with me when finally finally my greatest dream of being a Mom was coming true. EVERYONE at the Annapolis office was amazing. I also want to shout out my Financial Counselor, Latrice who was so helpful and I know answering questions about financing is not always the easiest. Thank you to everyone at Shady Grove for helping to bring the greatest gift of my life into the world.

I cannot say enough wonderful things about Shady Grove Fertility in Annapolis and the entire team who helped make our dream come true. Dr. Chason is truly exceptional, compassionate, knowledgeable, and always made me feel heard and supported throughout every step of the journey. She took the time to explain everything clearly, gave realistic expectations, and never made me feel like "just another patient." Haley and the rest of the nursing and support staff were equally amazing. They were always kind, responsive, and patient even during the most emotional and overwhelming moments. Their encouragement and care made such a difference. Fertility treatment can be a stressful and deeply personal experience, but this team created an environment where I felt safe, supported, and genuinely cared for. Thanks to them, our baby girl arrived healthy, and we are forever grateful. I will never forget the role they played in helping us build our family.

Deciding to go to a fertility center is a scary and emotional decision. But, deciding to go to Shady Grove in Annapolis was the best decision we made! Dr. Healy was incredible through our experience and put us at ease during the process. Every doctor, nurse or staff we engaged with was incredible. We received so much information through the process and had every question answered.

I have had a wonderful experience with the doctors and nurses at Shady Grove. Dr. Garde has been very supportive and informative throughout this entire process. The ultrasound tech (I wish I remembered her name) is wonderful — she has such a calming and compassionate presence that immediately makes you feel comfortable and at ease. Dr. Levens’ calm and reassuring demeanor is incredibly welcoming, and he always took the time to answer questions thoughtfully and thoroughly. Lastly, Alice has been very responsive through the portal and has continued checking in with me after my procedure, which has meant so much. The entire team has made me feel genuinely cared for, supported, and valued throughout my experience. I look forward to working with this team to continue my fertility journey!

In all fairness, I didn’t want to write a review based on results, so I am reviewing now while we wait. I am technically a patient at the Fredericksburg office but I had two monitoring appointments and my retrieval at Fairfax. I can’t remember the names of the two women who drew my labs but they were great and made me laugh. The lady who did my ultrasound on Saturday was very nice, thoughtful and had an excellent bedside manner. For my retrieval today, I really appreciated our nurse Michelle. She was so bubbly and full of energy which I can imagine is hard to do on a consistent basis. She made me feel comfortable. Even the staff as you walk back to the procedure wish you good luck which was thoughtful. I didn’t spend too much time with Dr. Levens, but what stuck out to me was that safety is important to him.

I can’t thank Shady Grove Fertility enough for helping make our dream come true. Thanks to their incredible team, I am now pregnant after a successful IVF journey. Everyone was kind, compassionate, professional, and always there to answer my questions and support me through every step of the process. They made a difficult journey feel much less overwhelming, and I will always be grateful for their care. I highly recommend Shady Grove Fertility to anyone looking for exceptional fertility treatment.

Amazingly professional and supportive team. They made the process as easy as possible and without a doubt, Sue Rexroat, was a god send. My partner had a ton of anxiety and Sue being part of the team and staying alongside her as additional support was so sweet. Her compassion is incredible.

I had a great experience at Shady Grove Fertility. Everyone was so welcoming and made me feel comfortable from the moment I walked in. Chris in triage, Sue, and Heather were all wonderful. They were kind, friendly, and made the whole appointment feel much less stressful. I really appreciate the care I received and am thankful for such a positive experience.

Alex Brouard was incredibly helpful with my insurance situation/medications and everything related to it. This whole process was emotionally draining, financially stressful, and just overall challenging, but she made it so much easier to navigate. She truly went above and beyond, even offering to help with other issues until everything was resolved. She also called multiple times to follow up and make sure everything was okay on my end, which I really appreciated. Thank you so much Alex 🙏🙏🙏

Even though I ended up not pursuing fertility treatment for unrelated reasons, am so grateful for the kindness that Dr. Gannon showed during my initial consultation, acknowledging how they can ease my comfort during the HSG process, and ultrasound, and comforted me on my past sexual trauma. Women’s pain gets downplayed way too much in healthcare, so it’s nice to have doctors like Dr. Gannon. I also like how the reception was upfront about the billing costs of the fertility tests for sperm testing and recommended cheaper options more suitable to our insurance. I will say $140 for sperm testing is a bit much, but fertility centers are typically on the more expensive side.

I am so happy … I really can feel the sand between my toes! For over 2 years I had been losing the feeling in my feet. It started with the feeling of cotton balls under my toes and led to me changing how I went down the stairs – sideways. Now my toes and feet can feel the ground which means I can balance better during yoga and run down the steps. Multiple times a day I flex and move my toes appreciating that I can feel all that movement. THANK YOU Rachel & team!!!

I had the best time at Firefly! I have been struggling with everyday dizziness and after my treatment with Rachel, it went away! The staff is determined to help with any medical problems and to make sure you leave better than you came in! I highly recommend Firefly Acupuncture to anyone who suffers from the medical conditions they help treat!

Eleven years ago I was experiencing neuropathy and stress when I stumbled upon Rachel and Firefly. Acupuncture has become a mainstay of my life since it has helped me with stress reduction and significantly reduced any signs of neuropathy. I thank Rachel and her team for all the kindness and support in utilizing alternative medicine to improve my life everyday. Y’all are the best and would always recommend Firefly as the best of all available alternative medicine providers. Charlie W.

I've been going to Rachal for years for my spine issues. She's also able to help when I get carpal tunnel issues since I'm on a computer constantly! She always takes the time to listen to ensure she knows any new issues that pop up. She is very caring, and the entire office staff is great.

I went to the initial consultation seeking support for pregnancy-related concerns and my upcoming delivery. Dr. Rachal was incredibly kind and attentive, she really took the time to listen – in total I had a great first impression. I genuinely felt that I would have loved to go on this journey with her. Unfortunately, the payment structure they offered didn’t work for me. It required committing to a costly package of sessions – over $1,000 – before even experiencing a single treatment. Without knowing if acupuncture would be the right fit, I didn’t feel comfortable making that kind of upfront investment. I ultimately found another provider with a more flexible approach.

We love the Vienna location. A little TMI but it was hard to see my ovaries via ultrasound and at the DC one the ultrasound tech was so rough and didn’t care about my pain at all. We switched to Vienna and the ultrasound techs and the nurse practitioner were so gentle and kind. I was so thankful. The vibes are so pleasant and nice. The lab tech Mark is the sweetest! I can say enough for this clinic. It was amazing! The doctors, the nurse practitioner, the ultrasound techs, the nurses, and the front desk ladies were amazing. Thank you all!!!

CCRM has been exceptional from start to finish. Every person I interacted with was kind, attentive, and genuinely invested in making sure I felt comfortable and cared for. The staff is organized, reassuring, and incredibly personable — the kind of team that immediately puts you at ease the moment you walk in. Dr. Sarhan, the physician who performed my procedure had outstanding bedside manner: calm, confident, and compassionate in a way that made a stressful day feel manageable. The nurses and surgical team were just as wonderful — supportive, thoughtful, and consistently checking in to make sure I felt safe and informed. It’s rare to find a medical environment that blends expertise with such warmth, but CCRM truly does. I’m grateful for the professionalism, the humanity, and the care they showed me throughout my experience.

I can't speak about the providers because I have yet to be seen by anyone. I've been trying to schedule an appt for the past 2.5 months because my OB referred me for a procedure. I have called every day, multiple times a day during my cycle week for this appointment and have left messages and no one has returned my call. It is absolutely ridiculous that it's this impossible to talk to someone on the phone just for an appointment. It's already a stressful time that I need to be seen at a fertility clinic, and can only have the procedure done within a certain time frame. So having to wait month after month to try and get in contact with this office for the appointment is just insane. Needless to say I've asked my OB to give me a referral to a different clinic. Cause I can only imagine how long it'll take for this place to give results if the procedure was ever to be done.

Dr. Carpinello was very personable as well as thorough during the visit. She didn't rush and asked us a lot of questions. We've worked with her before so we were very familiar. Additionally, she was clear with us on next steps regarding the information we would need to provide/tests we'd need to schedule and what the assistant would be reaching out and providing to us. We left informed and certain of next steps and what to expect.

Walking into my fertility journey, I carried so much fear and vulnerability. From the very beginning, Dr. Owen made me feel seen, heard, and truly understood. Her compassion and dedication gave me a sense of peace I didn’t expect to feel during such an emotional time. She didn’t just guide me medically—she supported me with genuine care and humanity every step of the way. I am endlessly grateful to Dr. Owen, Nurse Michelle, and the entire team at CCRM. They treated me with kindness, patience, and respect throughout the entire process, and their support meant more to me than words can express. If you’re looking for a fertility clinic where the team truly cares about their patients, I wholeheartedly recommend CCRM.

It's been over a week and I've received no results on anything. I'm getting bounced around to different medical offices and can't get a clear answer. When I had my appointment I received very little guidance on anything and it felt extremely cold. This has been one of the worst medical experiences of my life and I'd love to actually get some lab results at least.

I have had virtual consultations with four different clinics. This is the only one that billed my insurance provider for a in-person visit with an ultrasound even though none of that happened. It left me with a large co-pay that my other consultations didn't. CCRM's billing is reported in several IVF groups as being the worst and it has already proven to be true for me. I chose another clinic with better billing practices. This journey is challenging and costly enough. No need to add fraudulent billing practices to the experience!