WM - Sterling Recycling Facility
WM - Sterling Recycling Facility offers basic waste management services in Sterling, catering to both residential and commercial needs. While they provide essential solutions for container management and recycling, concerns have been raised regarding operational reliability, including scheduling inconsistencies and occasional service interruptions.
Some users report challenges with early-morning noise levels and communication delays, which may impact overall satisfaction. Additionally, issues with billing accuracy and contract flexibility have been noted, suggesting that prospective clients should carefully review terms before committing.
WM - Sterling Recycling Facility is in position 8 out of 8 in scrap yards in Ashburn
Customer Reviews
WM - Sterling Recycling Facility has a rating of 2.9 out of 5 based on over 13 reviews on Google
I live .3 miles away and seemingly every morning, they begin work in their warehouse at 4am. Their equipment produces a loud beeping sound that literally wakes me up and keeps me up daily. As a veteran, I'm unable to sleep with earplugs in, so there doesn't seem to be a solution. It would be really nice if something could be done to minimize the sound produced in the early hours of the morning.
WM is the worst. They show up when not scheduled, can't keep track of what containers I have (they came by the other day to empty a compactor I have never had). I have called them literally every week to correct the schedule and they mess it up again the next week. Today they showed up before we opened and took a container that was practically empty and was scheduled for p/u in two weeks. Calling the office doesn't help, nobody pays attention to what the operators write down. How do I get out of my contract?
From a business account, countless problems especially over the last two years. Tried repeatedly to resolve amicably but constantly overcharged, left without service, sloppy container, container not placed correctly. $150 monthly account charged over $1500. Then find out they trick you into a contract you never wanted to be in. Incredibly disappointing.
Over priced. Locked in a contract it’s hard to get out of
Slow an unorganized! 2 hours an counting..a real dump lol
Information about WM - Sterling Recycling Facility
Address
WM - Sterling Recycling Facility is located at 45752 Woodland Rd, Sterling, VA 20166, United States
Phone
The phone number of WM - Sterling Recycling Facility is +1 844-521-4340
Website
The website of WM - Sterling Recycling Facility is: wm.com
Business Hours
Monday: 05:00–17:00
Tuesday: 05:00–17:00
Wednesday: 05:00–17:00
Thursday: 05:00–17:00
Friday: 05:00–17:00
Saturday: Closed
Sunday: Closed



