Aloft by Marriott Dulles Airport North

I'm not a fan of the room layout. There are two light controls, 1 that turns on both the sink/toilet areas and one that turns on the sleeping area. The problem is, if you have to use the toilet at night, you have to turn on the light for the sink area also which doesn't have a door. Therefore the entire sleeping area brightens up also. They need a separate light for just the toilet area. Secondly, its hard to to turn on the shower and adjust the temp without getting the floor all wet with the way the shower door opens. Now with service. On our first evening the fire alarm went off because they burnt popcorn. Then, each of the following two mornings the fire alarm went off for a few seconds in the 6am hour for some unknown reason. I'm guessing someone burnt toast. Then there's house keeping. There's a card in the room saying to leave towels you want changed out on the bathroon floor and if you want the sheets changed, to place this card on the bed which we did. We left the room at 10am and house keeping was cleaning the room across from us and saw us leave. We returned that night at 8pm to find the room as we left it. No new towels, beds untouched, and garbage can still filled. 1st and last time at Aloft

We stayed at this hotel due to a United flight cancellation on Sunday, and getting there was a whole journey. When we arrived, the kitchen was already closed and there was no food available. The best part of the experience was the front desk agent, Josep. He was very kind and helpful, giving us directions to get food and explaining transportation to the airport. He was also there the next morning and took the time to explain how the United meal card worked. We didn’t have cash to tip him, but we truly appreciate his great attitude, professionalism, and going above and beyond. Thank you, Josep!