Chipotle Mexican Grill

First time at any Chipotle in about 2 years. I guess now I remember why I stopped going. Overpriced at $15 for a bowl with chips. Chips were extremely stale, chewy rather than crunchy. A few elements of my order were also incorrect. This is still the highest rated Chipotle in the area, which makes me wonder how much worse the others might be 😬 It's sad because Chipotle used to be so good when they first started 🥲

They have bugs in their food. I ordered food today and it arrived with a bug in it free of charge. I returned it to the restaurant and the manager wasn't even surprised at all. He took the bug out and asked if I wanted it to be remade...he put it in the fridge after and kept it there.

Pretty disappointed honestly I Got take out tonight from this chipotle, they robbed me one of my sides but charged me full price for the meal. I won’t be ordering online anymore. I wouldn’t order online from this place. In person is not bad but this is annoying.

Nothing better than trying to pick up a catering order on Apr 8, 2026, around 11am and the cashier couldn't be bothered to even acknowledge me standing there. Person that replies for Chipotle, save the canned reply... take the complaint to the store manager and actually address the issue.

I recently visited the Chipotle location at this location and had an extremely disappointing experience. The issues began as soon as I walked in the door. First, the line was incredibly long, and it moved at a snail’s pace. It seemed like the staff were either untrained or completely uninterested in providing quick service. I understand that sometimes there are rushes, but this felt more like a lack of organization and efficiency. When I finally got to order, the staff were inattentive and rude. They barely listened to my order, and I had to repeat myself several times. Even then, they still got my order wrong. The ingredients looked unappetizing, and some of the containers were nearly empty, yet no one seemed to be refilling them. The food itself was a disaster. My burrito bowl was missing key ingredients, and what was there was either overcooked or undercooked. The rice was hard and crunchy, the beans were cold, and the meat was dry and flavorless. The portions were also much smaller than what I’m used to at other Chipotle locations. To top it off, the restaurant was dirty. Tables were not being cleaned, the floor was littered with trash, and the bathrooms were in terrible condition. It’s clear that cleanliness is not a priority at this location. Overall, my experience at this Chipotle was incredibly disappointing. I will not be returning to this location and will think twice before visiting any Chipotle in the future. I hope management takes steps to address these issues so that future customers do not have to endure the same poor experience.