Goldfish Swim School - Ashburn

I love this swim school. The teachers, Nevaeh and Adam, are kind and patient with my 3 year old son. They communicate clearly and are understanding! I love them both and my son looks forward to his lessons. I can’t wait to see my son keep learning to swim with both of them.

Very disappointing experience after being with Goldfish Swim School for several years. When we decided to stop our children’s lessons, we gave them the required 30-day notice. They later claimed they had lost or misplaced the paperwork and still charged us for a full additional month. When I asked for a refund, they simply refused. What makes this even more frustrating is that over the years, whenever they did not have enough swim instructors, they would change our children’s lesson dates and times whenever it was convenient for them. Parents were expected to adjust to their staffing problems, but when they made a mistake with our cancellation paperwork, suddenly there was no flexibility at all. After being loyal customers for years, I expected much better customer service and accountability. Charging a customer because your own staff lost the cancellation paperwork and then refusing to correct it is unacceptable. Unfortunately, this is the reason we will not be returning and I cannot recommend this location.

We absolutely love Goldfish Swim School in Ashburn! Our 4-year-old looks forward to his lesson every single week and proudly tells all his friends about it. It has been amazing to watch his confidence grow week after week — not just in the water, but overall. The commitment is easy for busy families, and the make-up process is a breeze, which we truly appreciate. The facility is always clean, organized, and well run. Every staff member we’ve encountered has been kind, patient, and incredibly helpful. You can genuinely tell they care about the kids and their progress. We’re so grateful to have found such a positive and supportive environment for our child to learn and grow!

I especially recommend the private classes with Carson Lambia. The child gets individualized attention and progresses rapidly. Being able to stay afloat and swim 10 feet, is an achievable goal for a 4 year old, ensuring that in case of accidents the child doesn’t drown. I strongly recommend the Loudoun location as the management (Ms Ruby is very flexible and caters to their clients. For Goldfish, child comes first.

Our experience with them has been very bad. The coaches are not qualified and have no real experience in swimming training. They take a very long time between each level and the next, there is no proper follow-up, and there are no regular evaluations or tests. Update: The Goldfish team quickly contacted us to address the issue, and I appreciate their willingness to listen and take our concerns seriously.