Q computers

My laptop was stuck in a re-start loop after it was inadvertantly sat-upon. I looked up reviews for Q Computers and gave Shah a call. True reviews! He had it fixed, replaced a board and it was back running smoothly in a few days. After a week or so, it seemed to have a relapse and I took it back, Shah was happy to take a look. Turns out it was just a needed windows update. Like a lot of other businesses, he could have taken advantage of a no-nothing dinosaur like me, but he did not. It is back home and I will defintely give Q Computers my return business.

I had an excellent experience with Q-Computers. They quickly diagnosed the issue with my laptop and provided honest advice on the best course of action. Their professionalism and efficiency stood out, and I really appreciated that they didn’t waste my time or money trying unnecessary solutions. On top of that, they offered the diagnostic for free! Highly recommend their service to anyone needing trustworthy and professional technical support.

I am writing this letter as a humble note of appreciation for the outstanding customer service that you provided to me on November 22, 2015 at Q- Computer in Sterling Va. I was unable to turn on my laptop. Because I had a project with a deadline due the following week and the data was stored on my laptop, I first took it to Greek Squat (Best Buy) on November 21, 2015 and they were unable to resolve the issue. I was able to contact you that same Saturday after 6:00 pm. You told me that I could bring the computer that night, and I decided to wait until Sunday morning. I truly appreciated that you backed my data from my laptop to an external hard drive that Sunday. Wow, that saved me so many worries and was able to complete my project before the deadline. After you diagnosed the issue to be a bad PCB card on the motherboard and ordered/replace the part, I’m happy to report that my Asus Q320LA is running like a new computer. I have already recommended your prompt service to my friends. Great service makes your customers feel that you care about developing a long-term relationship that means more than just making a sale. I would continue to recommend Q- Computer Repair to anyone who needs any type of computer repair service in the future. Keep up the good work. Anthony

I purchased a CPU cooler online, but was unable to install due to missing parts. In a matter of minutes, Shah provided a quick and professional solution, and saved me a lot of time and effort with having to return the unit for replacement. I highly recommend Shah and his commitment to providing timely and gracious customer service. Thank you!

An excellent experience! Shah was very knowledgable and easy to work with. He fixed my laptop in no time (dropped it off on Saturday, was ready on Tuesday!), kept me updated and was a pleasure to be around! 5 stars! I highly recommend him and his services!